• Can I watch instantly on any computer?

    Yes, simply select your event, buy your ticket and you can watch it instantly as long as your device is connected to the internet.


  • Can I buy event tickets before the event date?

    Absolutely! In fact we recommend that you buy tickets earlier so on the event date, you just log in and click to watch. This way you don’t miss any of the action on UrLive Stream.


  • Can I watch events on UrLive Stream on my Television set?

    Absolutely! Just connect your PC or laptop via a HDMI cable to your television and you are live.


  • How fast does my broadband internet connection need to be to watch instantly?

    Watching instantly works with all levels of broadband, however, we recommend streaming with a download bandwidth of at least 700Kbps (0.7 Mbps) for your streaming pleasure.


  • What browser is best to use to watch events on UrLive Stream?

    UrLive Stream is compatible with most major browsers on most major operating systems. We recommend Google Chrome and Mozilla Firefox. Safari and Internet Explorer version 10 and higher will work as well. Please make sure to enable cookies and turn off pop-up blocker when viewing an event on UrLive Stream.


  • Does my browser require any plug-ins?

    Always use the latest version of Adobe Flash. Check your version of Adobe Flash (and upgrade if necessary) at the following link: http://www.adobe.com/software/flash/about/ We recommend upgrading to the latest version of Java: http://www.java.com/en/download/index.jsp


  • How do I watch an event in full screen?

    Move your mouse over the UrLivestream Player and click the "Full" button to enter Full Screen mode.


  • What do I do if I forget my username or password?

    To retrieve your password, click on Login and then on the Retrieve Password tab. We will reset your password and mail the new password to you. If you have forgotten both your username and password, then you will first need to get your username. Click on the "Retrieve Username" tab and fill in the form with the email address you used to sign up with UrLive Stream and your username will be e-mailed to you.


  • Can I promote an event I'm watching?

    Depending on the event you're watching, you can promote the event through several ways including Facebook Chat, Twitter Chat, Sharing on Twitter, Facebook, Digg, Google Buzz, and more. Click the "Share" button on the Player


  • Can I stream events on UrLivestream on a mobile device?

    Definitely, our platform is fully optimized and responsive to give you the best streaming pleasure on any device. Just log on to UrLive Stream on your mobile browser and you are live.


  • How can I contact UrLive Stream’s support team?

    You can reach a UrLive Stream support team member in a few ways! Send an email to support@urlivestream.com or call any of our contact numbers or talk to us on Facebook or Twitter — whatever method is easiest for you and we’ll respond quickly!